Terms and Conditions

Please read our terms and conditions carefully before placing an order.

Telephone Orders

When you call to place an order, you will speak to someone in our Composting Office who will talk you through our products, order and delivery process.  We will take a card payment at the time of order; we will not dispatch unless the order is paid in full. If you wish to amend your order, change the delivery slot or cancel, please call the office and someone will do their best to accommodate your requirements, if you need to return any part of your order, please call the office to discuss and if you have a complaint, please see our complaints procedure below.

Web orders

Once you have placed your order, we will contact you to arrange a suitable delivery date. We aim to deliver within 5 working days but at peak times or factors outside our control, may mean this is not always possible.

Delivery

Our team of experienced and professional drivers will delivery your products as promptly as possible.  While we do our upmost to deliver in the location required, this may not always be possible due to the size of the lorry.  Our driver will assess the location and safety and on a very rare occasion he may be unable to deliver.  If this is the case the office will contact you to discuss this.

We can deliver when you are not at home and our drivers will do their best to cater to your requirements of bag location, however sometimes we are unable to drop the bags as requested.  We cannot be held responsible if they are placed in a different position than requested.

Complaints Procedure

If you are not happy with the product or service from KPS, please contact us so that we can put it right.  You may call the office, or email us at composting@kps.uk.com.

How much do I need?

This is one of the most asked questions by gardeners. This product is most often sold by the metric tonne (1000kg), but the easiest way to calculate the quantity required is by volume (cubic metres or litres).

Bag volume: 1 cubic metres
Your volume: 0.0 cubic metres (0 bags)

Can we deliver?

Please enter your full postcode to ensure we can deliver to your area.

Available for delivery to

To purchase in your postcode area please get in touch with our Sales team by using the details below or using our web form.

Telephone 01444 831010

Email sales@kpscomposting.co.uk

Contact our sales team