WHAT INFORMATION DO WE COLLECT ABOUT YOU?
- We will collect information about you when you open an account, register with this website, place an order for products or services, and request further information from us.
- The type of information we collect includes your name, postal address, billing address, e-mail address and telephone number so that we can contact you accordingly.
- We may also obtain information about your usage of this website using Cookies.
HOW DO WE USE THE INFORMATION WE COLLECT ABOUT YOU?
We may use the information provided by you:
- to process your order or manage your account, from ordering, processing, delivery and payment (if applicable)
- to contact you for your views on our services
- to notify you about important changes or developments to our site or services
- for record keeping purposes
- to keep you informed about our products and services that we offer
We only retain your information for the legal limited obligation period in order to respond to your query, provide you with the information you require or to send you updates on our products and services for as long as you indicate that you are happy for us to do so.
KEEPING YOU INFORMED
If you have bought or enquired about our KPS products or services previously, we may also use the information we collect to let you know about our other products and services which may be of interest to you and to keep you updated with information about promotional offers and what is coming soon at KPS. We do however keep this to a minimum. If you agree, we would also like to send you information about the products and services offered by KPS only.
If the email address you have provided to us is a corporate email address, we may contact you at any time to let you know about our products and services.
You will at any time be able to let us know if you no longer want to receive material from us each time that you receive a marketing communication – just click the unsubscribe button or contact KPS direct.
DISCLOSING YOUR DATA
We never make your personal details available to companies outside KPS for marketing or any other purpose.
However, we may use other companies to provide services to you on our behalf, for example deliveries. We will only provide those companies with the information they need to deliver the service we have engaged them for and they are prohibited from using that information for any other purpose. We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked us for it.
HOW IS YOUR INFORMATION PROTECTED?
We take protection of your information seriously and have appropriate physical and technological security measures in place to keep it safe. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it. We never transfer your data outside of the UK.
If you choose a direct payment gateway to complete your purchase, then KPS stores your card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
GENERAL DATA PROTECTION REGULATION
We have adopted a proactive approach to the implementation of the new legislation. This includes reviewing existing and where appropriate developing and implementing new policies and procedures to ensure personal data is collected, stored and disposed of in a manner compliant with the requirements of the GDPR.
Website operators are now required legally to provide clear information in relation to the cookies operating on their site and to also obtain the user’s consent before setting a cookie on their computer or handheld device.